Smart Communication, Active Connections

Every Conversation,
A Growth Opportunity

Increase sales, speed up customer response, and automate business communication through one integrated platform powered by AI and intelligent chatbots.

Dashboard Smartive - WhatsApp Business Management

95%

Messages Replied

Sales
Increased

Lift

Faster Response

Sales Increased

Smart Automation

Secure & Trusted

Trusted by 900+ businesses across Indonesia

All-in-One Solution

One Platform. Every Solution.

Manage every business communication need from one dashboard — without switching between applications.

Smartive is a Customer Communication & Engagement Platform powered by the WhatsApp Business API in Indonesia, helping businesses manage all customer communication from one dashboard. Through one integrated platform, you can run WhatsApp marketing, WhatsApp broadcasts, and WhatsApp blast services to reach thousands of customers at once.

Powered by a reliable WhatsApp Business API, Smartive delivers WhatsApp chatbots and WhatsApp automation to respond to customers automatically 24/7, plus an omnichannel application that unifies every conversation in one view. It is a WhatsApp blast application and omnichannel WhatsApp solution built for modern business scale.

90%

Orang Indonesia pakai WhatsApp

112jt

Pengguna WhatsApp di Indonesia

98%

Pakai WA sebagai messaging utama

Platform Features

Complete Solutions for
Customer Communication & Engagement

Advanced technology combining AI, automation, omnichannel, and enterprise integrations to deliver faster, smarter, and more efficient customer communication.

AI Assistant 24/7

Your sales team works 8 hours a day. Smartive works 24 hours a day.

Serve FAQs, appointment booking, and customer support automatically — integrated with OpenAI, Gemini, Claude, or DeepSeek.

No inquiry should ever be missed.

Multi-Agent Inbox

A Multi-Agent WhatsApp system with auto-distribution, agent assignment, internal notes, SLA monitoring, and ticketing — all in one dashboard.

Reach thousands of customers instantly.

Broadcast Automation

Send personalized bulk messages with campaign tracking, delivery monitoring, and performance analytics.

Timely engagement, higher conversion.

Reminder Automation

Automated reminders for leads, payments, appointments, renewals, and follow-ups.

The right message, to the right person, at the right time.

Sales & Marketing Automation

Audience segmentation, personalized campaigns, retargeting, and customer nurturing to increase closing rates.

Speak directly, build trust.

WhatsApp Voice Calling

Make and receive voice calls directly from the dashboard to build closer customer relationships.

Connect WhatsApp with your systems.

API Integration

Real-time integrations for campaigns, orders & transactions, ticketing, OTP, and authentication.

Build chatbots without coding.

Visual Chatbot Builder

Auto replies, greetings & away messages, interactive menus, order tracking, and 24/7 FAQ automation.

Measure every important metric.

Monitoring Dashboard

Monitor messages sent, response rate, conversion rate, and agent performance in real time.

Why Smartive?

AI-Powered

Intelligent automation that understands, learns, and improves customer interactions.

🛡️

Enterprise Ready

Secure, reliable, and built to meet enterprise standards with strong protection.

⚡

Fast Deployment

Go live quickly with a concise and efficient onboarding process.

Local Support Team

A local expert team is ready to support you 24/7 at every step.

📈

Highly Scalable

Scales with your business growth, without limits.

Industry Solutions

Tailored for Your Sector

Every industry has different communication challenges. Smartive delivers specific use cases for each sector.

Financial

Increase customer engagement while maintaining compliance.

Transaction Notifications

Instant alerts for transactions, balances, and account activity.

Payment Reminders

Automated reminders for due dates, installments, and payments.

Lead Management

Capture, qualify, and manage leads to boost conversion.

Customer Service

Provide instant support and faster resolution.

Healthcare

Reduce no-shows and improve patient experience.

Appointment Reminders

Automated reminders to reduce no-shows and keep schedules on track.

Patient Communication

Send updates, alerts, and instant information across channels.

Follow-up Notification

Automate follow-ups for results, prescriptions, and care plans.

Patient Support

Instant support and quick answers to improve patient satisfaction.

Automotive

Drive more sales through smarter conversations.

Lead Generation

Automatically capture and qualify leads from multiple channels.

Test Drive Booking

Let customers book test drives instantly with less friction.

Sales Follow-up

Automate follow-ups and keep leads engaged at every stage.

After Sales Service

Support warranty, insurance, and service needs.

Property

Respond to inquiries faster and convert more opportunities.

Lead Nurturing

Engage and nurture prospects with personalized communication.

Property Viewing Booking

Simplify viewing schedules with booking and confirmation.

Follow-up Automation

Automated follow-ups to keep leads engaged and informed.

Sales Management

Manage deals, documents, and communication for efficient closing.

Retail

Drive repeat purchases and customer retention.

Promotions

Send targeted promotions and special offers to increase sales.

Loyalty Programs

Reward loyal customers and encourage repeat purchases.

Customer Engagement

Personalized messages across channels for maximum engagement.

Order Updates

Real-time order updates and delivery notifications.

Education

Strengthen communication between institutions, students, and parents.

Student Notification

Instant updates for announcements, events, and important information.

Admission Automation

Automate admission inquiries, applications, and enrollment updates.

Tuition Reminder

Automated fee reminders for timely payments.

Academic Reminders

Information on deadlines, exams, results, and academic progress.

Transform Your Business with Smartive

Start with a free consultation. Our team will show how Smartive automates your business communication through WhatsApp.

✓ Free consultation with no commitment
✓ Platform demo tailored to your business needs
✓ Supported by local experts 24/7
✓ Fast and easy onboarding

Every Conversation, A Growth Opportunity