Every Conversation,
A Growth

Increase sales, speed up customer response, and automate business communication through one integrated platform powered by AI and intelligent chatbots.

Dashboard Smartive - WhatsApp Business Management
95%
Messages Replied
Sales
Increased
2X
Lift
Faster Response
Sales Increased
Smart Automation
Secure & Trusted
Trusted by 900+ businesses across Indonesia
All-in-One Solution

One Platform. Every Solution.

Manage every business communication need from one dashboard — without switching between applications.

Smartive is a Customer Communication & Engagement Platform powered by the WhatsApp Business API in Indonesia, helping businesses manage all customer communication from one dashboard. Through one integrated platform, you can run WhatsApp marketing, WhatsApp broadcasts, and WhatsApp blast services to reach thousands of customers at once.

Powered by a reliable WhatsApp Business API, Smartive delivers WhatsApp chatbots and WhatsApp automation to respond to customers automatically 24/7, plus an omnichannel application that unifies every conversation in one view. It is a WhatsApp blast application and omnichannel WhatsApp solution built for modern business scale.

90%
Indonesians use WhatsApp
112jt
WhatsApp users in Indonesia
98%
Use WA as their main messaging app
Platform Features

Complete Solutions for
Customer Communication & Engagement

Advanced technology combining AI, automation, omnichannel, and enterprise integrations to deliver faster, smarter, and more efficient customer communication.

AI Assistant 24/7
AI Assistant 24/7
Your sales team works 8 hours a day. Smartive works 24 hours a day.
Serve FAQs, appointment booking, and customer support automatically — integrated with OpenAI, Gemini, Claude, or DeepSeek.
Multi-Agent Inbox
No inquiry should ever be missed.
Multi-Agent Inbox
A Multi-Agent WhatsApp system with auto-distribution, agent assignment, internal notes, SLA monitoring, and ticketing — all in one dashboard.
Broadcast Automation
Reach thousands of customers instantly.
Broadcast Automation
Send personalized bulk messages with campaign tracking, delivery monitoring, and performance analytics.
Reminder Automation
Timely engagement, higher conversion.
Reminder Automation
Automated reminders for leads, payments, appointments, renewals, and follow-ups.
Sales & Marketing Automation
The right message, to the right person, at the right time.
Sales & Marketing Automation
Audience segmentation, personalized campaigns, retargeting, and customer nurturing to increase closing rates.
WhatsApp Voice Calling
Speak directly, build trust.
WhatsApp Voice Calling
Make and receive voice calls directly from the dashboard to build closer customer relationships.
API Integration
Connect WhatsApp with your systems.
API Integration
Real-time integrations for campaigns, orders & transactions, ticketing, OTP, and authentication.
Visual Chatbot Builder
Build chatbots without coding.
Visual Chatbot Builder
Auto replies, greetings & away messages, interactive menus, order tracking, and 24/7 FAQ automation.
Monitoring Dashboard
Measure every important metric.
Monitoring Dashboard
Monitor messages sent, response rate, conversion rate, and agent performance in real time.
Why Smartive?
AI-Powered

Intelligent automation that understands, learns, and improves customer interactions.

🛡️
Enterprise Ready

Secure, reliable, and built to meet enterprise standards with strong protection.

⚡
Fast Deployment

Go live quickly with a concise and efficient onboarding process.

Local Support Team

A local expert team is ready to support you 24/7 at every step.

📈
Highly Scalable

Scales with your business growth, without limits.

Industry Solutions

Tailored for Your Sector

Every industry has different communication challenges. Smartive delivers specific use cases for each sector.

Financial

Increase customer engagement while maintaining compliance.

01
Transaction Notifications
Instant alerts for transactions, balances, and account activity.
02
Payment Reminders
Automated reminders for due dates, installments, and payments.
03
Lead Management
Capture, qualify, and manage leads to boost conversion.
04
Customer Service
Provide instant support and faster resolution.

Healthcare

Reduce no-shows and improve patient experience.

01
Appointment Reminders
Automated reminders to reduce no-shows and keep schedules on track.
02
Patient Communication
Send updates, alerts, and instant information across channels.
03
Follow-up Notification
Automate follow-ups for results, prescriptions, and care plans.
04
Patient Support
Instant support and quick answers to improve patient satisfaction.

Automotive

Drive more sales through smarter conversations.

01
Lead Generation
Automatically capture and qualify leads from multiple channels.
02
Test Drive Booking
Let customers book test drives instantly with less friction.
03
Sales Follow-up
Automate follow-ups and keep leads engaged at every stage.
04
After Sales Service
Support warranty, insurance, and service needs.

Property

Respond to inquiries faster and convert more opportunities.

01
Lead Nurturing
Engage and nurture prospects with personalized communication.
02
Property Viewing Booking
Simplify viewing schedules with booking and confirmation.
03
Follow-up Automation
Automated follow-ups to keep leads engaged and informed.
04
Sales Management
Manage deals, documents, and communication for efficient closing.

Retail

Drive repeat purchases and customer retention.

01
Promotions
Send targeted promotions and special offers to increase sales.
02
Loyalty Programs
Reward loyal customers and encourage repeat purchases.
03
Customer Engagement
Personalized messages across channels for maximum engagement.
04
Order Updates
Real-time order updates and delivery notifications.

Education

Strengthen communication between institutions, students, and parents.

01
Student Notification
Instant updates for announcements, events, and important information.
02
Admission Automation
Automate admission inquiries, applications, and enrollment updates.
03
Tuition Reminder
Automated fee reminders for timely payments.
04
Academic Reminders
Information on deadlines, exams, results, and academic progress.
Smartive Plans

Choose the Plan That Fits Your Business Scale

From small teams to enterprise needs. Each plan is designed for WhatsApp Business workspaces, customer engagement, automation, and analytics.

SMARTIVE Launch

BASIC features for small team

IDR 2,000,000 /mo
Workspace
  • 1 whatsapp business number
  • 2 users
  • Multi-agents & shared team inbox
Customer Engagement
  • 1,000 monthly broadcast messages
  • 3,000 customer contacts / MAU
  • Smart message template
  • Customer labeling
  • Quick reply
Automation
  • UNLIMITED chatbot flow
  • Auto assignment
Integration & Analytics
  • API Integration
  • Smart analytics dashboard
ONLINE TRAINING
SERVICE via whatsapp / email

SMARTIVE Growth

For growing business

IDR 4,000,000 /mo
Workspace
  • 2 whatsapp business number
  • 5 users
  • Multi-agents & shared team inbox
Customer Engagement
  • 2,000 monthly broadcast messages
  • 7,000 customer contacts / MAU
  • Smart message template
  • Customer labeling
  • Quick reply
Automation
  • UNLIMITED chatbot flow
  • Auto assignment
  • CHAT ASSIGNMENT
  • NEGATIVE WORD FILTER
Integration & Analytics
  • API Integration
  • Smart analytics dashboard
ONLINE TRAINING
SERVICE via whatsapp / email
POPULAR

SMARTIVE Scale

Best value to elevate business

IDR 5,500,000 /mo
Workspace
  • 4 whatsapp business number
  • 10 users
  • Multi-agents & shared team inbox
Customer Engagement
  • 5,000 monthly broadcast messages
  • 15,000 customer contacts / MAU
  • Smart message template
  • Customer labeling
  • Quick reply
Automation
  • UNLIMITED Chatbot flow
  • Auto assignment
  • CHAT ASSIGNMENT
  • NEGATIVE WORD FILTER
Integration & Analytics
  • API Integration
  • Smart analytics dashboard
OFFLINE TRAINING
FAST SERVICE 24/7

SMARTIVE Enterprise

Custom solution

CUSTOM PRICE
Workspace
  • CUSTOM whatsapp business number
  • CUSTOM number of users
  • Multi-agents & shared team inbox
Customer Engagement
  • CUSTOM monthly broadcast messages
  • CUSTOM customer contacts / MAU
  • Smart message template
  • Customer labeling
  • Quick reply
Automation
  • DEDICATED CHATBOT BUILDER
  • Auto assignment
  • CHAT ASSIGNMENT
  • NEGATIVE WORD FILTER
Integration & Analytics
  • API Integration
  • Smart analytics dashboard
  • WHITE LABEL
OFFLINE TRAINING
DEDICATED PROJECT MANAGER

Transform Your Business with Smartive

Start with a free consultation. Our team will show how Smartive automates your business communication through WhatsApp.

  • ✓ Free consultation with no commitment
  • ✓ Platform demo tailored to your business needs
  • ✓ Supported by local experts 24/7
  • ✓ Fast and easy onboarding

Try for Free & Consult

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