Service
Apps Desk Collection
Collection software built for Indonesian lenders
- Fast activation
- 24/7 support
- Enterprise infrastructure
Apps Desk Collection
The Problem
Manual collection is slow and risky
Manual dialing, spreadsheet tracking, and disconnected tools make collection expensive and error-prone. Regulators demand compliance. Borrowers expect professionalism.Our Solution
Collection, automated and compliant
SMARTME Desk Collection combines predictive dialing, PTP workflows, call recording, and compliance automation purpose-built for Indonesian collection operations.
Key Features
Built for Indonesian Collections
Recover more, with less effort and full compliance.
Predictive dialer
Keep agents talking not waiting.PTP workflow
Capture, schedule, and follow-up on promises-to-pay.OJK/AFPI compliance
Recorded calls, consent capture, DNC automation.Agent performance
Leaderboards, conversion rates, PTP keep-rates.Smart prioritization
AI scores which accounts to call first.Multi-channel nudges
SMS and WhatsApp reminders between calls.
How It Works
From Import to Collection
01
Import accounts
Upload delinquent accounts with payment history.02
Prioritize
AI scores accounts by likelihood to pay.03
Dial
Predictive dialer connects agents to live borrowers.04
Track PTP
Auto-follow-up on promises-to-pay.
Benefits & ROI
Faster Recovery
+60% agent productivity
Full OJK/AFPI compliance
-40% collection cost
Higher PTP keep-rate
Integrations
Fits Your Lending Stack
Core banking systems
LOS (Loan Origination)
Finnet
Custom lending platforms
Trusted Across Sectors
Industries We Serve
Apps Desk Collection is trusted by businesses across these key industries in Indonesia.
Ready to Start?
Get started with Apps Desk Collection
Talk to our expert and get a tailored proposal today.