Telephone service using any device connected to the internet with full features. Smart PBX increases telephone cost savings by up to 70% and Agent monitoring is more effective with the dashboard we provide for Admin or Supervisor.
Get the best experience to know what upgrade is needed. The Live Supervisor Monitoring feature makes it easier for Supervisors to manage and monitor the Call Center team.
Menu to view a list of active or not Agent extensions
Menu where can see all records for outgoing calls made by Agent
Menu where can view all recordings for incoming calls
Menu to view detailed reports on outgoing phone usage by Agent
Menu to see a summary of each Agent from each call activity
Menu for making administrator changes setup