Facebook Button
Facebook Linkedin Instagram YouTube WhatsApp

SME SERVICES

SME presents One Stop Telco Solution, to advance your business to achieve maximum performance efficiency in telecommunications, digital and systems.

SMART TELCO

Integrated telephone system tailored to the needs of the Customer’s company. Designed to provide process efficiency and cost reduction.

A.01

SME ICON Smart Save

SMART

SAVE

Telephone cost saving service with real-time rate calculations per second and clear voice quality through the following 3 solutions:

IP Solution

IP solution : IP based telephony services.

SIM Card Solution

Simcard solution : Telephony services using FWT (Fixed Wireless Terminal), FWP (Fixed Wireless phone) devices with sim cards from major telecommunications operators in Indonesia.

Access 17008 Solution

Access 17008 : Telephony services use existing TELKOM customer telephone lines.

A.02

SME ICON Smart PBX

SMART

PBX

More affordable telecommunications operational equipment provision services that support cloud or on-premises systems.

Smart Cloud PBX

SMART Cloud PBX is a cloud-based PBX service that is a solution where customers do not need to buy PABX devices because of its space capacity and efficiency. Customers have control over the system, while SME provides voice services and performs all updates and maintenance. Cloud PBX provides advanced communication features so that it can be used freely and practically by all companies.

Smart PBX On Premise

This service is the same as traditional PBX hardware installed and operating in the office. The customer will own the hardware for the phone system with its network and the SME Team will handle all updates and maintenance related to the system.

A.03

SME ICON Smart Voice Broadcast

SMART

VOICE BROADCAST

Mass outgoing call broadcast communication service processed by the system in the form of voice recordings. Can be used to remind payments, develop various promotional programs, advertisements, offers, and other services that add value to customers. Over time, SMART VOICE BROADCAST provides more features according to the needs of its customers.

A.04

SME ICON Smart Screening Number

SMART

SCREENING NUMBER

Service for checking customer phone number status for more efficient marketing strategies.

A.05

SME ICON Premium Number

SMART

PREMIUM NUMBER

A very appropriate service to use for contact centers, customer service, or other consumer services. In addition, it can also be a medium for service communication and promotion so that it can build a better brand image of cooperation. Here is the premium number format:

  • 140 XY
  • 150 XYZ / 1500 XYZ
  • 0800 1 XYZ XYZ
  • 0804 1 XYZ XYZ
  • 0807 1 XYZ XYZ

SMART DIGITAL

Smart Digital integrated solutions to improve business communication strategies. With a focus on efficient, secure and accessible mobile services.

B.01

SME ICON Mobile Ads

SMART

MOBILEADS

Content delivery service and received via mobile phone in the form of SMS (Short Message Service) or WhatsApp.

SMS Solution

Short message sending and receiving service in the form of SMS via mobile phone according to the registered ID and can be the company name with a maximum of 11 characters.

Official WA Solution

Broadcast message service via whatsapp in the form of notifications and OTP. Can also be used for interactive messages.

B.02

SME ICON Smart MNV

SMART

MOBILE NETWORK VERIFICATION

Advanced solution designed to enhance the security and integrity of mobile networks. Using cutting-edge technology, Smart MNV ensures that only authorized devices can access, preventing unauthorized access and potential security threats.

SMART SYSTEM

SME provides complete call center services ranging from asset provision, custom integrated system creation to HR management.

C. SMART SYSTEM SERVICES

C.01

SME ICON Smart Apps

SMART

APPS

Call center application services for contact center needs, telemarketing, collection and special arrangement systems for hospitals. Smart APPS is an easy way to communicate according to our customer’s business category.

Smart Care
Smart Apps created by SMEs serve for Contact Center, making it easier to operate incoming and outgoing telephone calls.
Smart Telemarketing
Smart Apps created by SMEs are intended for Call Center companies whose goal is to offer products by Telemarketing Agents such as Insurance or Banking.
Smart Collection
Smart Apps created by SME are intended for companies that want to create Desk Calls for Collection needs where the company is engaged in Finance or Collection.
Smart Hospital
Smart Apps created by SMEs are intended for companies operating in the health sector such as hospitals.

C.02

SME ICON BPO

SMART

BPO

SMART BPO (Business Process Outsourcing) is a Comprehensive Solution for Contact Center, Telemarketing, and Telecollection. Get smooth and efficient BPO services to improve customer satisfaction, drive sales, and accelerate payment collections.

C.03

SMEICON_SmartAiVoice

SMART

AI VOICE

Smart AI Voice is a technology that has the ability to use AI to process conversations in receiving and interpreting customer intent and communicating at a level of intelligence close to that of humans.

Chat on WhatsApp