Smart PBX

PBX is a telecommunications support device whose job is to manage outgoing and internal communication interactions.

SMART CLOUD PBX

Smart Cloud PBX is a cloud-based PBX service that is a solution where customers do not need to buy a PABX device because of space capacity and efficiency. You have control over the system, while SME provides voice services and performs all updates and maintenance. SMART Cloud PBX provides advanced communication features so that they are freely used practically by all companies.

There is no purchase of the device, so it is very cost effective as well as a place

Can use the type of extension phone that supports IP Phone and Non-IP Phone

Can be accessed anywhere as long as there is internet and does not depend on location

SMART PBX ON PREMISE

This service is the same as traditional PBX hardware installed and operating in the customer’s company. You will have the hardware for the telephone system with the network and the SME Team will handle all updates and maintenance related to the system.

Sound between extensions is clearer because it uses a device that is installed directly on the location

Device and database security is better protected by the presence of hardware at the customer

With the device installed at the location so that its use is specific to the company itself

FEATURES

IVR

Welcome your customers with Interactive Voice Response (IVR) provided by Smart PBX.

Ring Group

Select several extensions to receive incoming calls between employees or divisions.

Pin & Limit

Telephone system manager to provide access right and restrictions on the use of outgoing telephone cost.

Hold Music

Giving your callers something better than silcence whne they are delayed.

Voice Recording

Ability to record conversations, either general or even by fulfilling several filter criteria.

End Call

This feature is to close the phone from the customer side who contacted you.

Call Forwarding

Feature used to route calls to several other extensions.

Conference Call

Simultaneous calls to share voice integrated on one network.

Reporting

Complete call activity report up to the Call Detail Record.