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SMART TELCO

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Custom Telephone System For Efficiency

Upgrade your company’s communication efficiency to the next level, to get the best outcome.

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One Stop Telco Solution

Brings Efficiency Through Custom Integrated Telco System

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SME providing excellent
Telco & IT solution since 2002.

Along with the development of technology and communication needs. SME nonstop innovation in digital communication networks, supporting all company’s internal & external connection line. SME present as an IT business solution with countless experience in wide range of IT solution, Telecommunication and mobile-based digital advertising modernization.

SME Profile:
Company Name: PT. Smart Milenium Effisiensi
Head Office Address: Jl. Gading Kirana Utara Blok E10 No. 29 Kelapa Gading Barat, Kelapa Gading, North Jakarta, DKI Jakarta – Indonesia 14240
Line of Business: Telecommunications
Founded: July 15, 2002

YEARS OF
EXPERTISE
CLIENTS FROM
ALL INDUSTRIES
+
CITIES ALL AROUND
INDONESIA
YEARS OF
EXPERTISE
CLIENTS FROM
ALL INDUSTRIES
+
CITIES ALL AROUND
INDONESIA
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Our Clients

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Why Us

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COST
EFFICIENCY

We provide best solutions to cut cost up to -70%

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CUSTOM
INTEGRATION

We deliver custom integrated system based on company needs

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BEST
SERVICE

We guarantee 24/7 best service to achieve highest satisfaction

Business

License

Certificate SME

Principle License for ITKP Service Providers with access 17008 from The KOMINFO RI No.913 of 2015

Certificate SME

Telecommunications Services Provider License for all types of services from The KOMINFO RI No.160 / TEL 02.02. / 2018

Our Services

Provided with great excellence to boost your company performance and deliver cost efficiency

SMART

TELCO

Integrated telephone system tailored to the needs of your company. Designed to provide process efficiency and cost reduction possibilities.
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SMART

DIGITAL

Integrated solutions to improve business communications strategies. With a focus on efficient mobile services with the best security and accessibility.
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SMART

SYSTEM

SME provides complete call center services ranging from provision of assets, creating special integrated systems to HR management.
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Project
Portofolio

About SME

Smart Telco BCA Life Project

Target Capacity: 300 – 500 simultaneous calls
SLA Commitment: 99.9%
Service implemented: + 500 Smart Telco Agents Call Out
Technology applied: SIP Trunk via Fiber Optic
Length of Cooperation: +/- 5 years until now
Monitoring and after sales support: via Email, WhatsApp Group NOC Support – BCA Life, Phone, Skype.

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Smart SMS Broadcast BAF Project

Target Capacity: 100,000 – 150,000 SMS / day
SLA Commitment: 99.9%
Service applies: Regular and Premium Smart SMS Broadcast for reminder applications, OTP and credit
Technology applied: Dashboard & API 2 way SMS Broadcast
Duration of Cooperation: +/- 6 years up to now
Monitoring and after sales support: by Email, Support NOC WhatsApp Group – BAF, Phone, Skype.

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Smart System BTN Project

Target Capacity:  400 Concurrent Calls
SLA Commitment:  99.9%
Service implemented:  200 incoming and outgoing agents  Smart System 
Technology applied:  Smart Collection Application system with predictive or click to dial and IVR Broadcasts Old Cooperation:  +/- 2 years to date Monitoring and after sales support:  by Email, WhatsApp Group NOC Support – BTN, Phone, Skype.

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Jl. Gading Kirana Utara
Blok E10 No. 29 Kelapa Gading
Jakarta Utara, DKI Jakarta
Indonesia 14240

Phone: +6221 80615589
Email: info@smartme.co.id

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