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SMART
WHATSAPP SOLUTION

SMART WhatsApp Solution is The Best Tool for More Personal and Efficient Business Communication. Leverage our integrated platform to automate messaging, respond to customers quickly, and boost engagement through WhatsApp. Perfect for promotions, customer service, and important notifications. Maximize your business communication potential with a simpler and more effective solution.

Optimizing Your Business Interactions with WhatsApp Business Official and WhatsApp Business API

In the ever-evolving digital era, customer interaction is the key to success for any business. Now, with the presence of WhatsApp Business Official and WhatsApp Business API provided by PT Smart Milenium Effisiensi, businesses have a powerful tool to optimize their communication and strengthen customer relationships.

WhatsApp Business Official is an official platform that allows businesses to interact with their customers through the WhatsApp application. By using WhatsApp Business Official, businesses can create a business profile that is separate from their personal account, providing contact information, business description, address, and operating hours. This gives a professional impression and helps customers identify and communicate with businesses more easily.

In addition, WhatsApp Business Official also provides features specifically designed to help businesses communicate with their customers efficiently. The automatic message feature allows businesses to automatically send welcome messages, transaction notifications, or other messages to customers who contact them. This helps in providing quick responses to customers and increasing their engagement.

WhatsApp Business API is a more sophisticated solution offered by PT Smart Milenium Effisiensi, which allows integration between business systems and the WhatsApp platform. With WhatsApp Business API, businesses can send and receive WhatsApp messages automatically through their own systems, such as CRM (Customer Relationship Management) or order management systems. This allows businesses to manage communication with their customers on a larger and more structured scale.

One of the advantages of WhatsApp Business Official and WhatsApp Business API is its ability to build trust and credibility with customers. By providing an easily accessible and responsive communication channel, businesses can show customers that they care about their needs and interests. This helps in strengthening relationships with customers and increasing brand loyalty.

By using WhatsApp Business Official and WhatsApp Business API provided by PT Smart Milenium Efisiensi, businesses can optimize their interactions with customers, increase engagement, and strengthen their position in the market. It is time for businesses to take the next step in leveraging the power of WhatsApp for their growth and success.

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Kesetiaan Pelanggan

Sebagai bagian dari kontak WhatsApp Perusahaan maka ada keterikatan kesetiaan. Pelanggan senang, Skor Promosi Perusahaan naik dan bisnis menjadi sukses total.

Official WhatsApp Business

Whatsapp Business can make it easier for company agents in Indonesia to communicate with their consumers.

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Customer Loyalty

As part of the Company's WhatsApp contacts so there is an attachment for loyalty. Customers are happy, the Company Promotion Score goes up and the business becomes a total success.

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WHY WHATSAPP ?

Based on research sponsored by WhatsApp and conducted by Kantar, an  independent third party partner. The survey included 46 WhatsApp business customers  who accepted to participate in the research in May of 2021. No incentives were offered.  Alternative customer service channels include SMS, email, Other OTT services,  Voice/phone, Website, and Other.

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Reach

Whatsapp is used by more than 2 billion people worldwide and installed on every smartphone in Indonesia +287% since September 2015.

WHY WHATSAPP ?

Based on research sponsored by WhatsApp and conducted by Kantar, an  independent third party partner. The survey included 46 WhatsApp business customers  who accepted to participate in the research in May of 2021. No incentives were offered.  Alternative customer service channels include SMS, email, Other OTT services,  Voice/phone, Website, and Other.

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Reach

Whatsapp is used by more than 2 billion people worldwide and installed on every smartphone in Indonesia +287% since September 2015.

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Top Playstore messenger apps

Whatsapp has become the most active daily user communication application from the Google Play Store since 2018.

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Multimedia

Can easily send videos, pictures or voice messages and can explain the problem better.

WhatsApp Broadcast Solution

The solution used to send whatsapp messages to the Company’s database numbers. Delivery via web dashboard or API with content according to templates that have been registered and approved by WhatsApp.

WhatsApp Interactive Solution

The solution used to receive WhatsApp messages from customers and answer them. Customer Service or Company Agents will respond via the Chat Panel or API to the Company’s CRM system.

API

Application Programming Interface is software used by developers to integrate with different applications simultaneously. In this case, integrating the Customer application with our SMART WhatsApp Solutions application.

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