One Stop Telco Solution
Whatsapp Business can make it easier for company agents in Indonesia to communicate with their consumers.
As part of the Company's WhatsApp contacts so there is an attachment for loyalty. Customers are happy, the Company Promotion Score goes up and the business becomes a total success.
Based on research sponsored by WhatsApp and conducted by Kantar, an independent third party partner. The survey included 46 WhatsApp business customers who accepted to participate in the research in May of 2021. No incentives were offered. Alternative customer service channels include SMS, email, Other OTT services, Voice/phone, Website, and Other.
Whatsapp is used by more than 2 billion people worldwide and installed on every smartphone in Indonesia +287% since September 2015.
Based on research sponsored by WhatsApp and conducted by Kantar, an independent third party partner. The survey included 46 WhatsApp business customers who accepted to participate in the research in May of 2021. No incentives were offered. Alternative customer service channels include SMS, email, Other OTT services, Voice/phone, Website, and Other.
Whatsapp is used by more than 2 billion people worldwide and installed on every smartphone in Indonesia +287% since September 2015.
Whatsapp has become the most active daily user communication application from the Google Play Store since 2018.
Can easily send videos, pictures or voice messages and can explain the problem better.
The solution used to send whatsapp messages to the Company's database numbers. Delivery via web dashboard or API with content according to templates that have been registered and approved by WhatsApp.
The solution used to receive WhatsApp messages from customers and answer them. Customer Service or Company Agents will respond via the Chat Panel or API to the Company's CRM system.
Application Programming Interface is software used by developers to integrate with different applications simultaneously. In this case, integrating the Customer application with our SMART WhatsApp Solutions application.
