Business Process Outsourcing, Subcontracting various business-related operations to third-party vendors.
Many businesses, from small startups to large companies, choose to outsource, because of new and innovative services. In general, BPO companies are in two main areas of back office and front office operations. BPO back office refers to companies that contract their core business operations
such as accounting, payment, IT services, HR and quality assurance to outside professionals who ensure the business runs smoothly. In contrast, BPO front office tasks usually include customer-related services such as technical support, sales, and marketing.